We finally got our engagement pictures back for the SECOND time. Just to refresh your memory, we got our pictures taken at the end of July by a UW-Madison student that a co-worker recommended to me. I looked through some of her pictures and they were great (apparently she gave up when it came to us).
The first time we got our pictures back she did a great job but edited all the WRONG ones! Then she got snotty and told me that I told her the wrong pictures and explained to me how to select the pictures we wanted. Well obviously our screens were clearly different and didn't have the same information. She figured out the pictures that we wanted and said that she was going to edit them for us.
We got the pictures back and NONE of them were edited. We were able to choose 10 and only 8 were considered "edited". I emailed her after seeing them on Friday night and told her I knew she didn't edit them because first of all her logo wasn't on them and secondly they looked the exact same as the website where we chose our pictures to be edited. Because I was in such an uproar I didn't see that she in fact did add her logo to the pictures (Andy caught that one) so I feel kind of stupid for that. I told her that I would just edit them myself. I still have yet to get a reply.
My dilemma is do I ask for a refund or at least half my money back? I mean we took our pictures in July and it is now December. It should not take that long to edit... or in her case "edit" 10 pictures. The only problem is I don't want to cause tension between me and my coworker. I have worked with her for 3 years now and we are fairly close. She feels so bad about everything because she recommended the girl to us even though none of this is her fault. I don't want to cause tension between her and the girl either because they are some how related and do see each other. What to do ... What to do...
470 Days :)
No comments:
Post a Comment